Privacy Policy

• Account information: your email address, password credentials, display name, and account preferences.
• Coloring content: saved fills, brush strokes, palettes, guide choices, workspace preferences, completed artwork, and related previews.
• Photos: images you choose to upload for photo-to-coloring features and the coloring pages created from them.
• Support and suggestions: messages, selected topic, optional contact email, and account identifier when available.
• Shared content: artwork and related details you deliberately choose to publish through a share link.

Palettiva uses local device storage to keep guest progress, preferences, palettes, and other app state on your device. Our hosting and service providers may also process standard technical information needed to deliver and secure the service, such as IP address, browser or device type, request time, and error information.

• Provide coloring, saving, printing, sharing, photo conversion, and account features.
• Sync your saved work and preferences across devices when you sign in.
• Process purchases, maintain entitlements, and provide billing support.
• Respond to support requests and evaluate suggestions.
• Maintain, troubleshoot, protect, and improve Palettiva.

We use service providers to operate Palettiva, including Lovable for app hosting and backend services and Stripe for payment processing. These providers process information for the services they provide. Payment card details are entered into Stripe’s payment experience; Palettiva receives transaction and subscription details needed to provide purchases and support.

We may also disclose information when required by law, to protect people or the service, or as part of a business transfer. We do not describe information as “sold.”

• Use Palettiva without an account and keep guest work on that device.
• Choose whether to upload photos or create public share links.
• Turn optional pack-unlock emails on or off in your profile.
• Manage or cancel a paid membership through the billing controls in Palettiva.
• Request account deletion from the Account Deletion page.

Palettiva is not directed to children under 13. If you believe a child has provided personal information without appropriate permission, contact us through the Support page.

We keep information as needed to provide the service, meet legal or transaction obligations, resolve disputes, and protect Palettiva. Retention can vary by information type and account status. We use reasonable safeguards, but no online service can guarantee absolute security.

We may update this policy as Palettiva changes. The date above identifies the current version. For privacy questions or requests, use our Support page.